Two-step verification adds a check to your sign-in: besides your password (or Apple or Google sign-in), AVIOFILE asks for a 6-digit code sent to your email. So even if someone knows your password, they cannot get in.
Before you start
- The code goes to your account email: you need to be able to read it. If the address is not verified yet, you see "Verify your email address first."
- For AVIOFILE administration accounts the verification is Required and cannot be turned off.
- Change password and Change email are only there if you sign in with email and password: if you use Apple or Google you do not see these two options.
Turn on two-step verification
- Open Menu and tap Security.
- Turn on the Two-step verification switch.
- Read the message and tap Send the code: a 6-digit code arrives at your account email.
- Write the code in Verification code and tap Turn on.
When it worked you see "Two-step verification is on." and the subtitle says we ask for a code at each new sign-in.
If the code does not arrive, wait for the countdown and tap Send a new code. Also check your spam folder.
Enter the code when you sign in
With the verification on, Verify your sign-in appears at each new sign-in. The code is sent automatically.
- Open the email and copy the 6-digit code.
- Write it in Verification code and tap Verify.
After you enter the code, that sign-in stays verified for 30 days.
If you get it wrong, the app tells you how many attempts are left. If the code has expired or was already used, tap Send a new code. After too many wrong codes you have to wait a few minutes. With Sign out you leave the account.
Turn off the verification
- Open Menu > Security.
- Turn off the Two-step verification switch.
- Turn off two-step verification opens and a new code is sent to your email automatically. Write it in Verification code.
- Tap Turn off.
Turning it off always needs a new code, sent at that moment. You see "Two-step verification is off."
Change your password
- Open Menu > Security and tap Change password.
- Write your Current password, then the New password (at least 10 characters, with lowercase letters and numbers) and repeat it in Confirm new password.
- Tap Change password. You see "Password changed. You stay signed in."
The new password must be different from the current one.
Change your email
- Open Menu > Security and tap Change email.
- Write the New email and tap Send the code: a 6-digit code arrives at the new address.
- Write it in 6-digit code and tap Confirm change. You see "Email changed to …".
Until you confirm, your current email stays valid. If the code does not arrive, tap Resend code.
If you forgot your password
If you do not remember your current password:
- On the Log in screen tap Forgot password?.
- Write your Email and tap Send code.
- A code arrives by email. Write it in 6-digit code, then write the New password: at least 10 characters, with lowercase letters and numbers.
- Tap Reset password. You see "Password updated. Sign in with your new password."
If you like, on the login screen you can also choose Sign in with Apple or Sign in with Google.
Log out of the app
- Open Menu, scroll to the bottom and tap Log out.
- Confirm in Log out?: you will need to sign in again to use AVIOFILE.
- If you connected the calendar, you can tick Also disconnect the calendar. By default it stays connected and keeps receiving deadlines and shifts.
Frequently asked questions
I can't turn off two-step verification
It is required for your account ("Required for your account: it can't be turned off.").
The code says it has expired
Codes last a short time and work only once. Tap Send a new code and use the latest one.
See also: Profile and personal data.